What We Collect and Why We Collect It
When you open an account with us, we collect the registration details you provide — name, email address, phone number and date of birth. If you fund your account through bKash, Nagad or Rocket, we record the transaction reference and wallet number so we can match
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your deposit to your account and process any withdrawal back to the same wallet. We do not store your full bKash, Nagad or Rocket PIN at any point — that stays between you and your wallet provider. We also collect device and session data when you
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browse the lobby or load a game: your IP address, browser type, operating system and pages visited. This helps us keep the platform stable and detect unusual account activity. If you reach our support team by email or live chat, we keep a record of that
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conversation for account verification purposes. Data we collect is used only for account management, payment processing, fraud prevention and improving how the platform performs. We do not sell your personal data to third parties for marketing. Retention periods vary by data type — transaction records are
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kept for as long as required by applicable rules; session logs are reviewed and cleared on a rolling basis. Your use of this platform and the processing of your data depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.