Reference

Terms and Conditions That Apply to Your apk7 Account

These terms set out what you agree to when you open and use an account on apk7, including how your wallet payments through bKash, Nagad, and Rocket are handled and what rules apply to your activity.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification conditionsAccount suspension policyJurisdiction and local law notice
apk7 Terms and Conditions That Apply to Your apk7 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available through the channels below. For wallet-related queries — such as a bKash deposit that did not credit or a Nagad withdrawal held for verification — live chat is the quickest route. Email works well for detailed term-related disputes that need a written record.

Team online

Live Chat

Open the chat window from your account dashboard. This is the fastest way to ask about term-related account issues, wallet holds, or access questions.

Email Support

Send a detailed message to our support address for written records of term disputes, withdrawal verification queries, or account closure requests.

Account Help Page

The help section inside your account covers common term questions — wallet verification steps, account limits, and how to request a review of a suspension decision.

HOW WE MANAGE THIS

Account Security and Term Enforcement on apk7

We enforce these terms consistently across all accounts. Wallet transactions through bKash, Nagad, and Rocket are logged against your account for verification and dispute resolution. Account security is your responsibility — use a strong password and do not share your credentials. If you believe your account has been accessed without your permission, contact support immediately through live chat so we can freeze the account while we investigate.

Wallet Transaction Records

Every bKash, Nagad, and Rocket payment is tied to your account record. We use this log to verify deposits, process withdrawals, and resolve any payment disputes you raise.

Account Security Responsibility

You are responsible for keeping your login credentials secure. Sharing account access violates these terms and may result in permanent closure without refund of pending balances.

Term Updates and Notice

When we update these terms, we post a notice inside your account dashboard. Continued use after the notice period means you accept the updated version — no separate signature required.

Dispute Resolution Path

Raise any term-related dispute through live chat or email first. We aim to review account disputes within a reasonable timeframe and will provide a written response to email submissions.

Common Questions About apk7 Terms and Conditions

These questions cover what Bangladesh players most often ask about the account terms, wallet rules, and eligibility conditions. If your question is not here, live chat or email support can help directly.

These terms apply to anyone who opens or uses an apk7 account. Eligibility depends on your local law and eligible region — access is not available everywhere, and it is your responsibility to check.

We post a notice inside your account before any term change takes effect. If you continue using your account after that notice period, you are accepting the updated terms automatically.

Violations — such as sharing your account or attempting to manipulate wallet transactions — may result in account suspension or permanent closure. Pending balances may be withheld during an investigation.

Yes. All wallet payments through bKash, Nagad, and Rocket are subject to these terms. Each transaction is logged against your account and can be reviewed in a dispute through our support channels.

Send a closure request via email support or raise it through live chat. We will confirm receipt and process the closure after verifying your identity and settling any outstanding wallet transactions.

Stop using the account and contact our support team before taking any further steps. We can clarify what a term means and, where there is a genuine dispute, provide a written response via email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.